What to Say, When you Don't Know What to Say
 
COURSE DESCRIPTION:
During this 3 hour course, participants will discuss the importance of communication between child care professionals and families as an ongoing necessary component of a quality program. Participants will examine hidden biases that may hinder open communication between themselves and families. Participants will gain skills, strategies and techniques in planning and conducting effective family conferences to build a cohesive partnership that benefits children's success. 
 
This course costs $32 per participant. 
 
PREREQUISITES: 
There are no prerequisites required for completing this course.
 
HOURS BREAKDOWN:
0.3 IACET CEUs or 3 Core of Knowledge Hours: Child Development- 2.75, Special Needs- 0.25
 
COURSE LOGISTICS, MATERIALS & EQUIPMENT:
This course is offered in-person and virtually. 
Virtual: A laptop, computer or tablet that includes a functional camera, microphone and headphones/speaker is required in order to complete this course virtually. A phone device is not acceptable. A Powerpoint Handout will be provided to each participant via email prior to their scheduled course.
In-Person: A Powerpoint Handout will be provided to each registered participant. Participants should bring a pen or pencil for note taking. 
The Instructor will utilize Powerpoint slides and speech to present the content material. A variety of videos, charts and tables may be utilized to demonstrate content ideas and concepts. 
 
LEARNING OUTCOMES/OBJECTIVES:
Participants will:
Explore misconceptions concerning parental engagement and the importance of building reciprocal trust. 
Identify types of support for positive family outcomes. 
Model the steps of planning and conducting an effective parent conference. 
Improve their ability to ask for information by use of effective conferencing techniques.
 
LEARNER ASSESSMENT METHOD:
Participants' knowledge will be assessed through a Post-Assessment via Google Form and the Google Form link will be provided to each participant immediately following a course. The assessment will include multiple choice and/or matching questions to test comprehension. Upon successful completion and receiving a 75% or higher, participants will receive their certificate by email. 
 
CRITERIA FOR EARNING IACET CEUs:
Participants will be awarded their certificates when the following has been met:
Course has been paid in full.
Participants have attended the course from beginning to end.
Participants have completed the Post-Assessment, scoring a 75% or higher.